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Warranty

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Aqxolt ERP allows warranties to be easily recorded for a product or sales order line item.

Create Warranty and Return Policy:

  • Navigate to the Manufacturing app > Warranty & Return Policies

  • Once in the Warranty & Return Policies tab, you can view the Warranty & Return Policies information already filled in and create a new Warranty & Return Policies
  • To create a new warranty and return policy, click the “New” button.
  • Select the organisation details of the warranty and return policies.
  • Select the policy guidelines and product for which the warranty and return policy is being created.
  • Enter the name of the warranty and return for identification purposes. Also enter the length of the warranty period, in days.
  • Click the “Save” button to create a warranty and return policy for the product.

Create a Warranty for the Finished Product or Sales Order Line Item

  • Navigate to the Manufacturing app > Products tab.
  • Once in the Products tab, you can view the products information already recorded.
  • Select the product for which the warranty must be created.
  • In the related tab, find the warranties related list and click the “New” button.

  • Select the organisation and business unit details.
  • Enter the warranty name and select the type of warranty – standard or extended.
  • Select the warranty and return policy associated with the product or sales order line item.
  • If the warranty is associated with a sales order line item, select the sales order line item.
  • Enter the warranty period in the valid till and valid from date. Enter the quantity.
  • Click the “Save” button to create a warranty for the product, asset or sales order line item.

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